Washwood Heath Urgent Care Centre is a key healthcare service for residents in Birmingham who require fast medical attention for illnesses or injuries that are urgent but not life-threatening. It bridges the gap between GP services and Accident & Emergency (A&E), ensuring that patients can receive timely support without the long waits typically associated with hospital emergency departments.
This guide provides a clear overview of the Centre’s services, how to access care, what conditions are treated, and how families can prepare before attending.
What Is an Urgent Care Centre?
An Urgent Care Centre is designed to treat conditions that require rapid assessment but are not severe enough to require A&E. It functions as a specialist treatment hub where patients can receive high-quality clinical care without hospital admission.
Common reasons to use an urgent care centre include:
- Fever, infections or acute illness
- Minor cuts requiring dressing
- Sprains, strains or suspected minor fractures
- Ear, throat or urinary symptoms
- Skin rashes or minor allergic reactions
The emphasis is on timely diagnosis, reassurance, early treatment and professional guidance.
Services Available at Washwood Heath Urgent Care Centre
| Service | Description | Best For |
|---|---|---|
| Minor Illness Assessment | Evaluation and treatment of conditions such as coughs, fever, infections, or sudden health changes. | Anyone experiencing symptoms that need medical review but do not require emergency intervention. |
| Minor Injury Treatment | Care for sprains, strains, bruises, cuts, burns, and suspected minor fractures. | Patients with injuries requiring prompt attention but stable overall condition. |
| Advice & Follow-Up Support | Clinical guidance, reassurance, and referral to GP or specialist services if needed. | Individuals unsure whether to seek GP care, A&E, or home self-care. |
| Accessibility & Assisted Support | Wheelchair access, on-site assistance, waiting room facilities and nearby transport options. | Anyone needing a supportive and accessible care environment. |
Location, Opening Hours and Access
Location: Washwood Heath, Birmingham (B8 postcode area)
Opening Hours: Typically open every day, including evenings
Access: The Centre generally operates via NHS 111 call or online triage for appointment scheduling
Transport: Accessible by public transport and car, with parking available
The care system is designed to prioritise those most in need, so attending via the recommended triage process helps minimise waiting times and ensures safe, appropriate care.
When to Use the Urgent Care Centre
Use the Washwood Heath Urgent Care Centre if:
- Your condition requires medical attention today
- You cannot get a GP appointment on time
- Your symptoms are concerning but not life-threatening
Avoid the urgent care centre and instead call 999 or go to A&E if you or someone else experiences:
- Chest pain
- Severe breathing difficulty
- Stroke symptoms
- Uncontrolled bleeding
- Major trauma
Urgent Care Centres are not substitutes for emergency hospital care.
Practical Advice Before Attending
To ensure a smoother visit:
- Bring a list of medications being taken
- Note any allergies or long-term conditions
- Bring identification if possible
- Be prepared to describe symptoms clearly and when they began
- Allow time for triage and waiting depending on patient flow
If attending with a child or elderly relative, small comfort items or hydration options may help reduce stress.
FAQ – Washwood Heath Urgent Care Centre
Do I need an appointment?
In most cases, yes. Access is typically arranged via NHS 111 to ensure appropriate triage.
Can children be treated at the Centre?
Yes, the Centre can assess and treat children for a range of minor illnesses and injuries.
Is this a replacement for A&E?
No. It is suitable for urgent, non-critical conditions. Life-threatening emergencies require A&E or a 999 call.
Will I need to follow up afterwards?
Possibly. Some conditions require ongoing GP monitoring or specialist referral.
Can I request repeat prescriptions here?
The Centre is for urgent needs only. Routine prescriptions must be arranged through your GP.
Need help finding a care home?
Senior Home Plus offers free personalized guidance to help you find a care facility that suits your health needs, budget, and preferred location in the UK.
Call us at 0203 608 0055 to get expert assistance today.
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