The National Care Service is one of Labour's flagship domestic policy commitments. It promises to transform how adult social care is funded, delivered, and accessed across England. For families navigating care home fees, waiting lists for assessments, and a system that many describe as fragmented and unfair, the promise of fundamental reform matters enormously.
But in June 2026, the National Care Service does not yet exist. What exists is a commission, chaired by Baroness Louise Casey, working toward a first report expected in summer 2026. The recommendations from that report will shape what the government does next. Long-term transformation is expected to be phased in over a decade.
This guide explains what the National Care Service is intended to be, what the Casey Commission has said so far, what changes are being discussed, and what families can realistically expect and when.
Find YOUR ideal care home NOW!
The National Care Service is Labour's commitment, made in their 2024 general election manifesto, to create a reformed adult social care system for England underpinned by national standards, delivering consistency of care across the country, and based on a principle of supporting people to live independently for as long as possible.
The concept builds on an idea Labour has held since 2009, when Gordon Brown's government first published a document titled Building the National Care Service. It has taken 16 years to reach the point where a commission is actively working on the implementation plan.
The core problems the National Care Service is intended to solve:
In January 2025, the government appointed Baroness Louise Casey to chair an independent commission on adult social care. Baroness Casey is a senior cross-bench peer and renowned government troubleshooter with previous experience leading major social policy reviews.
The commission started its formal work in April/May 2025 and is structured in two phases:
| Phase | Expected reporting | Focus | Status in June 2026 |
|---|---|---|---|
| Phase 1: Medium-term reform | Summer 2026 | Identify critical issues in current system. Set out tangible recommendations for reform that can be implemented in a phased approach over a decade. Produce an implementation plan for the National Care Service. | Report expected imminently. In March 2026, Baroness Casey addressed the Nuffield Trust Summit and outlined urgent recommendations on safeguarding, dementia and Motor Neurone Disease which the government swiftly accepted. Full Phase 1 report still pending. |
| Phase 2: Long-term transformation | By 2028 | Make longer-term recommendations for the transformation of adult social care, including alternative funding models, demographic change, and NHS integration. | Not yet started formally. Dependent on Phase 1 outcomes. |
During 2026, Baroness Casey has been leading a national conversation with the public, families, practitioners, and sector organisations about what adult social care should deliver. Anyone can submit their experiences and ideas directly to the Commission via the Casey Commission online portal.
The honest position for families in 2026: the National Care Service as a reformed, functioning system is a long-term project. The Phase 1 report will set out what should happen over the next decade. Tangible changes to care fees, access thresholds, or the workforce are unlikely to be visible to families before 2027 at the earliest, and major structural changes are more likely to arrive between 2028 and 2035 at the current pace.
While the full Phase 1 report has not yet been published, the commission's evidence sessions, Baroness Casey's public statements, and the government's own terms of reference give a clear picture of what is being discussed:
| Area of reform | What is being discussed | Impact on families if implemented |
|---|---|---|
| National standards for care | Minimum standards for assessment waiting times, care quality, and eligibility thresholds that apply uniformly across England regardless of local authority | Families in areas with poor local authority performance would see significant improvement. Current postcode lottery largely addressed. |
| Care funding reform | Alternatives to the current means test model. Options discussed include a social insurance model (mandatory contributions during working life), free personal care at point of need (as in Scotland), or a revised cap on lifetime care costs | Potentially transformative for self-funders. If a care costs cap or insurance model is introduced, the risk of catastrophic personal spending is reduced. However, this is Phase 2 territory and may not be resolved until 2028. |
| Workforce reform | Higher pay, professional standards, and career pathways for social care workers. The government has allocated £3.7bn for adult social care in the 2025 Spending Review, partly to support workforce improvements | Better staffed, better paid care homes with lower turnover. More consistency of care for residents. Reduced reliance on agency staff. |
| NHS and care integration | Breaking down the boundary between NHS-funded care and council-funded social care. Cleaner pathways for hospital discharge. Faster CHC assessments. | Families dealing with delayed discharges, disputed CHC eligibility, or fragmented care packages should see improvement. The Discharge to Assess pathway would be strengthened. |
| Prevention and independence | Shift toward earlier intervention to keep people independent longer. More investment in home adaptations, community services, and support before crisis point | Potentially fewer emergency care home admissions. More support available at home in the earlier stages of need. |
| Recognition and support for unpaid carers | Better carer assessments, more respite provision, and greater financial recognition for the 5.7 million people providing unpaid care in England | Family carers could receive more formal support, better access to respite, and potentially improved financial recognition through revised benefit arrangements. |
| Right to family contact in care homes | Labour committed in their manifesto to guarantee a legal right for care home residents to see their families. This is expected to be legislated separately from the main NCS reform. | Families would have legal recourse if a care home restricts visiting without justification, a recurring issue during the pandemic and beyond. |
Reform does not wait for the commission report. Several changes have already been made or announced that affect families now:
The National Care Service as described by the Labour government applies to England only. Adult social care is a devolved matter, and each nation has its own approach:
| Nation | Current position |
|---|---|
| England | Casey Commission working toward NCS recommendations. Current thresholds: lower £14,250, upper £23,250. No care cap. |
| Scotland | Scotland already has Free Personal Care for all over-65s assessed as needing it (£232.10/week personal care, £116.05/week nursing care in 2025/26), regardless of assets. Capital thresholds are higher (upper £35,000). Scotland's own National Care Service plans have been scaled back from the original ambitions but free personal care remains in place. |
| Wales | More generous residential care threshold (upper £50,000) and maximum home care weekly charge of £100. Wales has its own ambitions toward a national care service model but these are at an earlier stage. |
| Northern Ireland | Integrated health and social care system administered through Health and Social Care Trusts. Broadly mirrors England thresholds but with different administration. Not directly affected by the Casey Commission. |
This is what most families want to know. The honest answer in 2026 is: not yet, and the extent of any future change on care home funding is still to be determined.
The key scenarios being discussed for future funding reform:
Families who are currently self-funding or approaching the means test threshold should not wait for the National Care Service to make financial decisions. The current rules apply now. Planning with those rules, while monitoring developments from the commission, is the only realistic approach.
Planning care for a parent in 2026?
While the National Care Service takes shape over the coming years, the current care funding rules apply now. Senior Home Plus provides free, impartial guidance to help families understand today's funding options, identify suitable care homes, and plan financially with the rules as they stand in 2026.
Get free guidance on care home options and fundingFree guidance. No obligation.
The National Care Service is a long-term reform programme, not a single event. Baroness Casey's Phase 1 report, expected summer 2026, will set out a phased implementation plan covering the next decade. Phase 2 will follow by 2028 with longer-term recommendations. Families should realistically expect meaningful changes to begin appearing from 2027 to 2028 at the earliest, with major structural changes more likely between 2028 and 2035.
No. Labour's manifesto commitment does not include making care homes free. The vision is a reformed system with national standards, better access, and a fairer funding model. The question of how to limit catastrophic individual care costs is expected to be addressed in Phase 2, but the most likely outcomes are a revised care costs cap or a social insurance model, not free care at the point of delivery for all residents.
Baroness Louise Casey is a crossbench peer and one of the UK's most prominent social policy figures. She has led major government reviews including the Casey Review on opportunity and integration, work on rough sleeping under multiple administrations, and the Rotherham child abuse inquiry. She is known for producing frank, evidence-driven recommendations that challenge both policy and practice. The government appointed her specifically for her track record of delivering reform recommendations that are both ambitious and deliverable.
No. Adult social care is devolved. The National Care Service reform being developed by the Labour government applies to England only. Scotland already has Free Personal Care for over-65s assessed as needing it, which goes considerably further than anything currently proposed for England. Wales has more generous capital thresholds than England. Each nation has its own trajectory for care reform.
In March 2026, Baroness Casey addressed the Nuffield Trust Summit and outlined urgent recommendations on safeguarding, dementia, and Motor Neurone Disease. The government swiftly accepted these recommendations. The full Phase 1 report, expected summer 2026, will contain the broader set of medium-term reform recommendations for the National Care Service implementation plan.
The current rules continue to apply in full. In England, assets above £23,250 require full self-funding. The means test has not changed. There is no care costs cap. The 12-week property disregard remains in place. Families should make decisions about care home placements, funding, and planning based on the rules as they currently stand. Waiting for reform to materialise before making care decisions is not a viable strategy for most families dealing with immediate care needs.
Anyone can submit their personal experiences or ideas for change directly to the commission via the Casey Commission online portal at gov.uk. Baroness Casey has emphasised the importance of hearing from people with lived experience of the care system, including family members of people in care, unpaid carers, and people with disabilities or long-term conditions. Sector organisations, charities, and local authorities can also submit evidence through the same portal.
Supporting unpaid carers is explicitly within the commission's terms of reference. Better carer assessments, improved access to respite, and greater recognition of the economic contribution of unpaid carers are all being discussed. The Carer's Allowance overpayment review (announced November 2025) is a separate but related development. Whether formal changes to Carer's Allowance or the earnings limit form part of the Phase 1 recommendations remains to be seen.
Care funding thresholds across England, Scotland, Wales and Northern Ireland The current rules on means testing, capital limits, and what each nation funds
Nursing home costs in the UK Full breakdown of current fees, means testing, and funding options under the existing system
NHS Continuing Healthcare funding The one existing route to full NHS care funding regardless of assets
Carer's Allowance UK 2026 Current rates, eligibility and the overpayment review announced November 2025
Discharge to Assess explained The NHS pathway providing free post-hospital care that links directly to the NHS-social care integration agenda
The National Care Service is Labour's commitment to reform adult social care in England through national standards, fairer funding, better workforce conditions, and stronger NHS integration. The Independent Commission on Adult Social Care, chaired by Baroness Louise Casey, is working toward a Phase 1 report in summer 2026 that will set out a phased implementation plan for a National Care Service over a decade. Phase 2 will follow by 2028 with longer-term funding reform recommendations. The National Care Service does not yet exist as a functioning system. Current care funding rules remain unchanged. Families dealing with care needs now must work within the existing system while monitoring the commission's recommendations for future changes.
| East Midlands | Eastern | Isle of Man |
| London | North East | North West |
| Northern Ireland | Scotland | South East |
| South West | Wales | West Midlands |
| Yorkshire and the Humber |
Share this article :
Latest posts
You are looking for an establishment for your loved one ?
Get availability & prices
Fill in this form and receive
all the essential information
We would like to inform you of the existence of the opposition list for telephone canvassing.
Find a suitable care home for your loved one