When an older adult or a person with disabilities starts to need help with daily living, one of the first steps to accessing support is a care assessment. In the UK, this process is managed by your local authority and is designed to evaluate both your care needs and your financial situation.
Understanding how this assessment works helps you prepare the right information, know your rights, and ensure you receive the support you’re entitled to.
What Is a Care Assessment?
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A care assessment is an official evaluation carried out by your local council to determine:
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What kind of help you need (personal, practical, or medical).
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Whether you qualify for council-funded support under the Care Act 2014.
The process is free, and everyone has the right to request one, regardless of their financial situation or current health condition.
When Should You Request an Assessment?
You can request a care assessment when:
- You’re struggling with daily activities such as washing, cooking, or moving around.
- A family member or friend can no longer provide adequate support.
- You’re considering long-term care or home support services.
It’s important to act early many people delay asking for an assessment until a crisis occurs, which can make the process more stressful.
Steps of the Care Assessment Process
Your local authority follows several key steps to ensure a fair and transparent evaluation.
| Step | Description | What You Should Do |
|---|---|---|
| 1. Request the Assessment | Contact your local council’s Adult Social Care department to request an evaluation. You can do this online, by phone, or in person. | Provide your personal details and briefly describe the difficulties you face. |
| 2. Initial Screening | The council determines whether you appear eligible for a full assessment. | Prepare details about your health, mobility, and living arrangements. |
| 3. Needs Assessment | A social worker or assessor visits you (at home or in hospital) to identify your physical, mental, and social needs. | Be honest about the challenges you face daily, even minor ones. |
| 4. Financial Assessment (Means Test) | The council reviews your income and savings to decide whether you’ll contribute to care costs. | Gather financial documents (bank statements, pension info, property details). |
| 5. Care Plan Development | If you qualify, the council creates a care plan outlining the services and funding you’ll receive. | Review the plan carefully and ask for adjustments if necessary. |
| 6. Review and Follow-Up | The council periodically reassesses your situation to ensure your care remains appropriate. | Report any changes in your condition or finances promptly. |
Who Carries Out the Assessment?
A trained social worker, occupational therapist, or care assessor typically leads the evaluation. They’ll ask about your:
- Daily routine and mobility challenges.
- Social activities and relationships.
- Safety at home and any risks.
- Support currently provided by family or friends.
The assessment is holistic it considers your well-being, independence, and quality of life, not only medical conditions.
After the Assessment
Following the evaluation, your local authority will:
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Decide whether you meet the eligibility criteria for support under the Care Act 2014.
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Offer a care plan if you qualify.
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Conduct a financial assessment to determine how much you’ll contribute.
If you’re not eligible, the council must still provide information and advice on independent or private care options.
Understanding the Financial Assessment
The means test determines whether you’ll receive free, partial, or no financial assistance.
In 2025, the main thresholds in England are:
Over £23,250 in savings: You pay the full cost of your care.
Between £14,250 and £23,250: You pay part of the costs.
Below £14,250: The council pays for your care, though you may still contribute from income.
Scotland, Wales, and Northern Ireland operate similar but slightly different systems.
What Happens If You Disagree with the Outcome?
You can appeal a care assessment decision if you believe it doesn’t accurately reflect your needs. Begin by discussing your concerns with the assessor or local authority in writing. If unresolved, you can file a formal complaint or contact the Local Government and Social Care Ombudsman.
FAQ – Care Assessment in the UK
Who can request a care assessment?
Anyone aged 18 or over who may need support with daily living tasks can request an assessment from their local council.
How long does a care assessment take?
It varies, but most councils complete assessments within 4 to 6 weeks after your initial request.
Is a care assessment free?
Yes. The assessment itself is free of charge, regardless of income or assets.
Do family members need to attend?
It’s recommended. Family or carers can provide valuable context and help ensure the assessor understands your needs.
What happens if I don’t qualify for support?
Even if you’re not eligible for funded care, the council must still give you advice and information about independent support options.
Need help finding a care home?
Senior Home Plus offers free personalized guidance to help you find a care facility that suits your health needs, budget, and preferred location in the UK.
Call us at 0203 608 0055 to get expert assistance today.
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